Delivery Information

Shipping Methods

At Vappak, we utilize air freight to transport empty disposable vape pens, empty carts and batteries to various destinations. Once the goods arrive at their destination, we rely on trusted local courier services such as UPS or FedEx in the US, Royal Mail or DPD in the UK, and DHL or DPD in other European nations to deliver our disposable vape pens and pods. Typically, delivery takes 10-15 days to most countries. We also have a reliable shipping agent who takes care of customs clearance, ensuring that you are free of any concerns and can expect your delivery at your doorstep without any hassle.

The process of shipping vape products to the UK differs significantly from shipping to other European countries due to variations in customs policies. For more detailed information on this topic, we invite you to visit our blog post titled FAQs About Shipping Vape Products to the UK. There, you will find comprehensive answers to common questions regarding the shipping of vape products specifically to the UK.

In addition to our standard shipping options, we offer a shorter shipping method that guarantees delivery within 5-8 days. This expedited option is particularly suitable for the UK market, where shipping can sometimes be unpredictable. If you are interested in learning more about this faster shipping option, please don't hesitate to contact us for further details. We are here to assist you.

Shipping Cost

The cost of shipping is primarily based on the chosen shipping method, as well as the gross weight and destination of the order. Shipping rates vary depending on the specific shipping method and weight, and they also differ for various regions and countries. For instance, shipping to Thailand is generally less expensive than shipping to the UK.

If you encounter a shipping cost that seems higher than anticipated, please don't hesitate to reach out to us. We are more than happy to conduct a comprehensive review and provide you with assistance. Your satisfaction is our priority.

Shipping Time

Please note that the shipping time does not include the order processing time. This processing time is dependent on the product's stock and production status. For in-stock items, the order processing time is typically 2-3 days. However, for items that are produced upon order, it typically takes between 4-8 days. Custom orders may take up to 14 days to process.

For express shipping with DHL/UPS/Fedex, delivery usually takes 4-7 business days. On the other hand, air transport combined with local forwarder delivery may take up to 10+ days. Please note that shipping time can vary depending on the stability of the shipping process, and sometimes may take longer than expected.

Additionally, shipping times can vary depending on the destination. For example, the empty THC vape pens may be shipped to Thailand more quickly than to the UK.